Thank you for visiting our website and for your interest in HEINKEL Drying and Separation Group and our services. To ensure that you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously.
With these notes on data protection, we would therefore like to inform you about when we store which data and for what purpose we use them – of course in compliance with the applicable data protection regulations.
If you have any further questions about the handling of your personal data, please do not hesitate to contact our Group Data Privacy Officer, whose contact details can be found below.
Continuous technological development, changes to our services or the legal situation, and other reasons may necessitate adjustments to our privacy policy. We therefore reserve the right to change this data protection statement at any time and ask you to inform yourself regularly about the current status.
Definition of personal data
In the EU General Data Protection Regulation (GDPR), personal data is defined as follows:
Any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Legal basis for the collection and processing of personal data
Insofar as we obtain your consent for processing operations of personal data, Art. 6 (1) lit. a GDPR serves as the legal basis for the processing of your personal data.
When processing your personal data to fulfill a contract between you and HEINKEL Drying and Separation Group, Art. 6 (1) lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.
If processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as the legal basis.
If processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 (1) lit. f GDPR serves as the legal basis for the processing.
Data deletion and storage period
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.
Collection and processing of personal data
Personal data is only collected if you provide it of your own initiative, for example to carry out an order, a survey, a competition or to register for personalized services. There, you will be informed about the intended purpose of processing and, if necessary, asked for your consent to the storage.
The personal data collected within the scope of our websites will be used for order processing or processing your inquiries and, if necessary, passed on to the responsible group company for this purpose.
Only with your consent will your data also be used for advertising purposes in a centrally managed customer and interested party database administered under the responsibility of the HEINKEL Drying and Separation Group, and your data will be merged within the HEINKEL Drying and Separation Group. The use of this data remains limited to advertising purposes and is only possible for HEINKEL Drying and Separation Group companies in the EU. You can withdraw your respective consent at any time with effect for the future.
Your data will not be sold, rented or made available to third parties in any other way than described here. Personal data will only be transferred to state institutions and authorities within the framework of mandatory national legal provisions. Our employees, agencies and dealers are bound by us to the strictest confidentiality.
Data processing when visiting our website
During the just informational use of the website, i.e., if you do not register or otherwise transmit information to us (e.g., via a contact form), we collect the following technical information (log file data):
- Information about the browser type and version used.
- The operating system of the accessing device
- Host name of the accessing computer
- The IP address of the accessing device
- Date and time of access
- Websites and resources (images, files, other page content) that were accessed on our website
- Websites from which the user’s system accessed our website (referrer tracking)
- Message as to whether the retrieval was successful
- Amount of data transferred
The collection of this data is technically necessary in order to display our website to you and to ensure stability and security. We (and our service provider) do not regularly know who is behind an IP address. We do not combine the data listed above with other data.
The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR. Since the collection of data for the provision of the website and the storage in log files are absolutely necessary for the operation of the website and to protect against misuse, our legitimate interest in data processing prevails at this point.
The deletion of the aforementioned technical data takes place as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after retrieval of our website.
Contact/Service Contact
You have the possibility to contact us via our e-mail address, by phone, or via our contact form. When you contact us, the data you provide will be stored by us in order to answer your questions and process your requests. The legal basis in this respect is Art. 6 para. 1 p. 1 lit. f GDPR.
The following data is collected:
- First and last name
- Company name
- E-mail address
- Subject
- Machine type
- Parts in contact with product
- Your message
As far as we ask for input via our contact form that is not required for contacting us, we have always marked it as optional (without asterisk). This information is used to specify your request and to improve the processing of your request. Your communication of this information to us is expressly on a voluntary basis and with your consent, Art. 6 para. 1 p. 1 lit. a GDPR. Insofar as this involves information on communication channels (for example, e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request.
You can, of course, withdraw this consent at any time for the future. To do so, please contact our data protection officer, whose contact details can be found below.
Your data, which we have received in the course of contacting you, will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your request has been fully processed and no further communication with you is necessary or desired by you.
As the data controller, our company has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, internet-based data transmissions can generally have security gaps. Absolute protection cannot be guaranteed; in any case, sending unencrypted e-mails is not secure. We therefore ask you not to send sensitive data by unencrypted e-mail, but to use either encrypted communication channels (e.g. our contact form) or the postal service.
Data transfer
As a matter of principle, your personal data will not be transferred to third parties unless we are legally obliged to do so, or the transfer of data is necessary for the performance of the contractual relationship, or you have previously expressly consented to the transfer of your data.
a. to other Group companies
Your personal data will be used for order processing or processing your inquiries and, if necessary, passed on to the responsible group company for this purpose. The transfer of data to other group companies is thus based on Art. 6 para. 1 p. 1 lit. b GDPR, insofar as the transfer serves the fulfillment of a contract with you or the implementation of pre-contractual measures and on Art. 6 para. 1 p. 1 lit. f GDPR, insofar as the transfer serves our legitimate interest in satisfactorily answering your contact request (for optional information in the contact: your consent, Art. 6 para. 1 p. 1 lit. a GDPR).
Only with your consent will your data also be used for advertising purposes (e.g. newsletters) in a centrally managed customer and prospect database administered under the responsibility of the HEINKEL Drying and Separation Group, and your data will be merged within the HEINKEL Drying and Separation Group. The use of this data remains limited to advertising purposes and is only possible for HEINKEL Drying and Separation Group companies in the EU. You can withdraw your respective consent at any time with effect for the future.
We also only pass on personal data of our applicants within the group with your consent. The purpose of this is to be able to consider your application at another Group company, even if you were rejected for the Group company to which you applied. You can withdraw your consent at any time with effect for the future.
Other Group companies will only receive your data to the extent necessary to process your inquiry. In these cases, however, the scope of the data transmitted is limited to the minimum required.
b. to external service providers (processors)
Your data will be passed on to external service providers if they act on our behalf and support the HEINKEL Drying and Separation Group in the provision of its services.
Processing of your personal data by service providers takes place within the scope of processing on behalf of a controller pursuant to Art. 28 GDPR.
The aforementioned service providers only receive access to such personal information that is necessary for the performance of the respective activity. These service providers are prohibited from disclosing your personal information or using it for other purposes, in particular for their own promotional purposes.
Insofar as external service providers come into contact with your personal data, we have ensured through legal, technical and organizational measures as well as regular checks that they also comply with the applicable data protection regulations.
Please also refer to the data protection notices of the respective providers. The respective service provider is responsible for the content of third-party services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.
A commercial transfer of your personal data to other companies does not take place.
We attach importance to processing your data within the EU / EEA. However, it may happen that we use service providers who process data outside the EU / EEA. In these cases, we ensure that an appropriate level of data protection comparable to the standards within the EU is established at the recipient before transferring your personal data. This can be achieved, for example, via EU standard contracts or Binding Corporate Rules or special agreements to whose regulations the company may be subject.
Google Maps
This site uses the mapping service Google Maps. Google Maps is a map service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
In order to use the functions of Google Maps, information, including the IP address as well as the address, which is entered as part of the route function, may be transmitted to the provider’s servers. This information is usually transferred to a Google server in the USA and stored there. When you visit a website that contains Google Maps, your browser – if you have consented – establishes a direct connection with Google’s servers, whereby the map content is sent to your browser and integrated by it. The provider of this site has no influence on this data transmission.
According to current knowledge, this includes the following data:
- Date and time of the visit to the website in question,
- Internet address or URL of the website called up,
- IP address, (start) address entered as part of route planning.
Google Maps is used on the basis of your consent pursuant to Art. 6 (1) p. 1 lit. a GDPR, which you can withdraw at any time via the cookie settings button at the bottom left of the screen.
The storage period of the cookie is 6 months.
More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en&gl=de.
Use of script libraries (Google Web Fonts)
We use script and font libraries on this website to ensure the correct and aesthetically pleasing presentation of our content by the various different browsers, such as Google Web Fonts (https://www.google.com/webfonts/). In order to avoid repeatedly having to re-load data, Google Web Fonts will be loaded into the cache of your browser. If your browser does not support Google Web Fonts or if it prevents this access, the contents will be shown in the standard font.
Calling up script or font libraries will automatically establish a connection to the operator of the library. It is theoretically possible – though currently unclear whether or not this would happen and for which purposes – that the operators of these libraries collect data.
For the data privacy policy of the library operator Google, please visit: https://www.google.com/policies/privacy/
Data Security
HEINKEL Drying and Separation Group uses technical and organizational security measures in order to protect the data we have under our control against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments.
Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights towards the controller:
- Right of access
You can request confirmation from us as to whether personal data concerning you is being processed by us. If we have processed data relating to you, you have further rights of access set out in Article 15 DSGVO.
- Right to rectification
If your personal data collected and stored by us is incorrect or incomplete, you may request that we correct it without undue delay in accordance with Article 16 GDPR.
- Right to restriction of processing
Under the conditions of Article 18 GDPR, you may also request the restriction of the processing of personal data concerning you.
After restriction, your data may only be processed with your consent or for the assertion, exercise or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State. We will inform you before the restriction is lifted.
- Right to erasure
You may, if one of the reasons in Article 17(1) GDPR applies, request that we delete the personal data relating to you without delay, unless there is an exception to the obligation to delete in accordance with Article 17(3) GDPR.
- Right to notification
If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged under Article 19 GDPR to notify all recipients of your personal data of this, unless the communication is impossible or involves disproportionate effort. You also have the right to be informed about the recipients.
- Right to data portability
In addition, pursuant to Article 20 of the GDPR, you have the right to obtain from us the personal data concerning you in a machine-readable format and to have the data transferred to another controller without hindrance, provided that the conditions of Article 20(1)(a) of the GDPR are met, or to have your personal data transferred directly from us to another controller, insofar as this is technically feasible and does not adversely affect the freedoms and rights of other persons. This right does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or for the exercise of official authority.
- Right to object
You have the right to object at any time to HEINKEL Drying and Separation Group to the processing of personal data concerning you, which is based on Art. 6 (1) lit. f GDPR, Art. 21 (1) GDPR.
We will no longer process your personal data unless legitimate grounds for the processing override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing, Article 21 (2) GDPR.
- Right to withdraw your consent under data protection law
You have the right to withdraw your data protection consent at any time to HEINKEL Drying and Separation Group. The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal.
- Right to lodge a complaint with a supervisory authority
You have the right at any time, without prejudice to any other administrative or judicial remedy, to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes this Regulation.
Changes to the privacy policy
This privacy policy will be adapted continuously in the course of further development of the Internet or our offer. We will announce any changes on this website as soon as they occur. In order to be informed about the current status of our data usage regulations, this website should be called up regularly.
Data Protection officer:
intersoft consulting services AG
The Data Protection Officer
Beim Strohhause 17, 20097 Hamburg, Germany
Contact details to the Controller:
HEINKEL Process Technology GmbH
Ferdinand-Porsche-Straße 9
74354 Besigheim
Tel. +49 7143 9692-0
Fax. +49 7143 9692 -109
E-Mail: info@heinkel.de
CEO: Hans-Peter Bauer